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TOP  >  Frequently asked Questions

There are questions made frequent by our customers.

              

Q1) Could you send it personally looking for goods?

 - Of course OK! Please inform us products that you want.
 

 Q2) Could I pay by Paypal?

 - It can be payment, however,4.5% is added to the total amount of money.(except big
   price  such as used vehicle,vessel,construction machinery,agricultural machinery and soon.
 

 Q3) I would like to handle the commodity of Japan. Could you find out products?

 - Of course. We find out what you need and want with our wide network. Please inform us what you need and want
 

 Q4) Is the estimate no charge?

 - Yes,it is free of charge.Please consult comfortably.
 

 Q5) Should I do the import procedure by myself?

 - Yes,you should do by yourself, because it depends on country.
 

 Q6) I would like you to put products in the container and export to my country

 - We can export them by the container.There are a lot of requests of export in the container recently such as car parts.
 

 Q7) I want you to look for goods that do not exist in your category.

 - We will look for products you need. there are so many products in JAPAN.That's why we cannot insert on this web site.
 

 Q8) How do I read Japanese web site on my computer?

  - You will need to be able to display Japanese characters on your computer. For translating, you can use one of the free resources on the net. AltaVista’s Babelfish has both text and whole webpage translation available which are easy to use and free.


Reference site
*URL = http://www.kanzaki.com/jinfo/Japanese.html
*URL =http://babelfish.altavista.com/
 

 Q9) What forms of payment do you accept?

 - Bank Telegraphic Transfer payment(The fee remittance is necessary.) and PayPal(The commission of 4.5% is necessary.)
 

 Q10) How can I know the prices on my currency?

  - Please visit http://finance.yahoo.com/currency
 

 Q11) I found goods in other sites.Can you send it?

 - Yes,we can.our service is everything!!Please do not hesitate to contact us!!
 

 Q12) Can you return goods?because the shipping was more expensive than I expected

 - I am afraid I cannot accept returned goods in any case.
 

 Q13) After the receipt of products, can I pay ?

 - I am afraid we require by the advance in any case.
 

 Q14) When importing it, the tax was demanded.

 - The tax is different because of the country. Please pay promptly.
 

 

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